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WHAT IS MYKLINIK?

Products that have developed to bring together more than 10,000 private clinics in Malaysia under one application. As a platform that involves 4 components, such as Users/Patients, Clinics, Employers (Panel) and Suppliers that can be accessed through the web and smartphone applications.

Based on the concept of "Favourite" which is "Favourite Clinic" and "Favourite List" will create a network between each other with systematic modules. The network includes General Search, Marketing Module, Appointment Module, Engagement Module, Services and Procedures, Real Time Dashboard, Management System and many more.

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PROBLEMS FACED BY PRIVATE CLINICS IN MALAYSIA


UNDERESTIMATED MANUAL SYSTEMS
-In the case where the records are only recorded on paper, there is a risk of patient data loss.
-Manual calculation is slower, and there is a possibility of calculation errors.

PATIENT MANAGEMENT
- There is no appointment system for patients seeking specialized treatment.
- Patients have to wait a long time to get their turn for treatment.
- Patient treatment records are difficult to find.

CLINICAL MARKETING PROBLEMS
- No direct marketing to customers/patients.
- Marketing through non-local social media platforms.

EXISTING OPERATING SYSTEM
- Local system without 'backup storage'.
– No billing claim automation support to the Panel.
- No modules for inventory and stock.

NO HR SYSTEM FOR EMPLOYEES
- Manual employee scheduling.
- Errors in the calculation of salaries, claims and employee leave.
- Employees are unable to check work schedules outside working hours.

DIFFICULT TO MAKE ANNOUNCEMENT
- Announcements or information cannot be conveyed properly to the target group.

SOLUTION THROUGH MyKlinik

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DIGITALIZATION OF CLINICAL MANAGEMENT SYSTEM


Does not interfere with existing clinic operating systems.

Easy to use.

Safer patient data storage and services (Comply with PDPA 2010 Malaysian Act 709).

Equipped with HR system for employee attendance management.

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EASY PATIENT MANAGEMENT



Clinics and patients/users can save time with functions that can be done in one time such as Real-Time Dashboard, Pre-Registration and Appointments.

Easy to use.

Patients only need to ‘Scan In’ for registration.

Patients can check treatment records.

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MORE EFFECTIVE MARKETING OF SERVICES



Favourite Clinic as the main choice of patients/users.

Favourite Users will receive any promotions and information digitally from Favourite Clinic.

My Favourite Clinic can connect local Users, Patients, Employers (Panels) and Suppliers.

Build a marketing network that can grow through the ‘Share’ and ‘Invite’ methods.

Promotions and announcements can be done anytime and anywhere.
 

FUNCTIONS MyKlinik


1. Public Search

Function as a clinic search engine along with clinic info will be obtained directly in the MyKlinik application. The search method can be done through two methods, namely By Keyword and By Filter.

MyKlinik will display detailed clinic information through 5 tabs that can be updated, namely About Us, Our Doctor, Our Services & Procedures, FAQ and Contact Us. For clinics that have not activated a MyKlink account, only 2 tabs can be seen by users, namely About Us and Contact Us.


2. MARKETING MODULE

An alternative to the marketing platform with the concept of "Favourite List" (Patients and Users) and "Favourite Clinic" (Clinic) that will benefit each other.

Marketing of clinics in the form of "Rewards" that are attractive to the Favourite List (Patients/Users) such as giving gifts in the form of Vouchers, Promotions and Stamp Collection.

The function of the module will be able to further encourage the development of the clinic business. Patients/Users will get the benefit as a "Favourite List" with the provision of "Reward" by the clinic of the user's choice.


3. APPOINTMENT MODULE

Easy appointment management where Favourite List (Patient/User) will book the appointment slots available at the clinic.

Favourite Clinic will set an appointment slots that will be booked by Favourite List (Patient/User) according to the suitability of time and operation at the clinic.

Able to facilitate Favourite List (Patients/Users) to deal directly with the clinic to book an appointment slot to get special treatment and consultation according to their own time.


4. RELATIONSHIP MODULE

Function as a communication platform to create a network between 4 components in Health Management, namely Favourite List (Patients/Users), Favourite Clinic (Clinic), Employer (Panel) and Suppliers.

Through this Realtionship Module, Favourite Clinic (Clinic) can communicate bilaterally with 3 components that have been connected. Using MyKlinik apps can minimize energy consumption, time and production costs.


5. SERVICES AND PROCEDURES,

Through MyKlinik, the clinic can update any information on Services and Treatment Procedures offered at the clinic. Clinic services and procedures can be updated in detail and will make it easier for the Favourite List (Patients/Users) to refer to the treatments available at the clinic.

With this module, the clinic can also use the concept of "Highlight" in MyKlinik to update special treatments or potential treatments and can attract the Favourite List (Patients/Users) to get consultation and treatment at the clinic.


6. REAL TIME DASHBOARD

Serves as a tool to update queue numbers directly through MyKlinik apps. The clinic only updates the current queue number directly to the Favourite List (Patient/User) through the MyKlinik application.

Favourite List (Patients/Users) will no longer needs to wait in line at the clinic for too long. Simply checking the queue number on the Real Time Screen directly in the MyKlinik apps. MyKlinik apps will save time and energy for Favourite List (Patients/Users) before getting treatment and consultation at the clinic.


7. EMPLOYEE MANAGEMENT SYSTEM

The complex nature of employee management (HR System) assists the clinic in the management of employees on a daily basis.

Management such as Employee Lists and Profiles, Announcements, Work Shifts, Staff Attendance, Leave and Claims can be done through the MyKlinik apps.

The risk of data loss is low when using digital management systems. Search data retrieval will be easier and faster compared to the manual system commonly used by private clinics.









MyKlinik How To Start

Step 2, 3 & 4 are use by clinic administrator.