This statement outlines how MyKlinik operate by Techworq Sdn Bhd (1306670-V) collects, uses, and processes, maintains and discloses your personal data in compliance with the Personal Data Protection Act 2010 of Malaysia. MyKlinik collects information about you when you access our website, register and use our web-based applications, our mobile applications, and other online products and services (our "Services").
Scope and Application
This Privacy Statement ("Statement") applies to anyone who uses our Services to register as a user ("Users"). If you interact with the Services as a User, Healthcare Provider and/or party engage the respective privacy statements apply to your different interactions.
Sources of Information
1. Information provided by you directly
Upon you register an account with us or when you modify your account details post registration, when you request an on-demand services, or when you contact us. This information may include:
a) A personal detail such as name, age, gender, identity card, date of birthday, ethnicity, and language.
b) Contact detail such as email, phone number, address.
c) Employee detail such as company name, company address, job grade, beneficiary coverage and quota limit.
d) Social Media detail such as a Facebook.
e) Medical & Health information such as appointment, consultation, procedure and services done by Health Provider.
f) Other information that you voluntary provide to us such as Insurance detail
2. Information we collect through use of our services
When you use our Services, we collect information about you including the followings:
a. Location Information: We may collect the location of your device when the app is running.
b. Transaction Information: We collect details of the transactions related to your use of our Services, including the types of procedure, service, medicine, date and time the service was provided, amount charged, and other related transaction details.
c. Usage and Preference Information: We collect information about how you and party involved interact with our Services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers.
d. Device Information: We may collect information about your electronic device (computer, tablets, mobile device, etc), including, for example, the hardware model, operating system and version, software and file names and version, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and network information.
f. Log Information: When you interact with our Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.
3. Information We Collect from Other Sources
We may also receive information from other sources and combine that with information we collect through our Services. This includes, for example, information obtained if you engage with a separate app or website that uses our API.
4. Information Protection
We implement a variety of security measures to maintain the safety of the information collected about you, which may include (but not limited to): SSL certificate signing, TLS encryption, and hashed password storage.
Sharing of Information
We do not sell, trade, or otherwise transfer to outside parties the information we collect about you. However, we share certain information with trusted partners and parties that are involved in providing Services to you inside a parameter of medical (like a blood test, x-ray and other medical procedure).
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Use of Cookies
We do use certain cookies to enabling you to use the service and for us to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our services.
You may be able to choose to disable cookies (through your browser or device settings) although you should be aware that this may prevent you from being able to use all parts of our Services.
We implement a variety of security measures to maintain the safety of the information collected about you, which may include (but not limited to): SSL certificate signing, TLS encryption, and hashed password storage.
Changes to the Statement
Our Privacy Statement may change from time to time. We will notify you of any significant changes to the Statement via our Services or other means, including emails. Your continued use of the Services after such notice constitutes your consent to the changes.
